Knowledge
Put internal knowledge to work
Connect internal documents, manuals, and past cases to research, inquiries, and document preparation.
Design source attribution and access controls so responses can draw on your organization's information.
AI agents
AI FOR OFFICES
Develop and deploy AI that transforms offices
EXDREAM designs and develops custom AI agents that connect your workflows, knowledge, and data—from gathering and analyzing information to supporting decisions and taking action in business systems.
We implement internal knowledge retrieval, workflow control, and integrations with existing systems to fit your goals and environment.
We build systems your team can use, develop, and improve as part of everyday work.
3 Development Areas
Three areas for AI agents in business
Workflows
Connect tasks and business systems
Connect research, analysis, document preparation, and updates to business systems.
Combine agent-selected actions with defined workflows, including points for human review and approval.
Evaluation
Evaluate and improve in real workflows
Evaluate task completion, processing time, cost, and exception handling as well as answer quality.
Improve knowledge, instructions, and integrations using execution logs and user feedback.
Work Type
Examples of work
Workflow and system architecture design
Define goals, users, existing systems, and data requirements.
Design the architecture around required functions, processing flows, and internal operations, then develop a custom system for your requirements.
Internal knowledge retrieval and use
Develop systems that retrieve information from internal documents and databases for answers and tasks.
Design document preparation and chunking, retrieval, source attribution, permission-aware filtering, and knowledge updates.
Agent and workflow development
Design and implement custom workflows with branching, state persistence, retries, and human approval.
Where useful, assign roles across multiple agents and coordinate the process from research to execution.
Custom business system integrations
Develop integrations for information retrieval and actions in business applications according to each system's interface.
Implement authentication, permissions, execution checks, and action logs to fit your operations.
Evaluation, operations, and in-house handover
Prepare test cases for representative tasks and exceptions, and assess quality, response time, and usage costs.
Share configuration, implementation, and evaluation methods, with reviews and seminars that help your employees continue improving the system.
DELIVERABLES
Delivery overview
AI agents ready for your workflow
Build the interface, agent logic, knowledge sources, and system integrations within the agreed scope, including user and administrator permissions and required review and approval flows.
Evaluation and operating workflows
Establish test cases, evaluation criteria, execution logs, and troubleshooting procedures so your team can monitor quality and cost as workflows and usage evolve.
In-house capability for continued development
Hand over development environments, configuration, and source code within the agreed scope.
Share design decisions and update and evaluation methods so your team can continue adding capabilities and improving the system.
Step
AI agent development steps
Define the workflow
Define tasks, users, data, and expected outcomes, and agree on the agent's responsibilities.
Design and prototype
Design the architecture and processing flow, and prototype answer quality and system integrations.
Design and develop
Implement knowledge retrieval, workflows, interfaces, integrations, permissions, and approvals.
Evaluate and deploy
Test real tasks and exceptions, incorporate user feedback, and deploy the system.
Operate and build in-house
Improve from logs and evaluations, and support ongoing in-house development through knowledge sharing and training.
3 OFFERING TYPES
Three engagement models tailored to your goals, scale, and implementation complexity
Based on your team structure and your project’s scope, scale, and goals, you can choose from the following three engagement models.
Around once a week
1–3 people
Consulting
Consulting support for development project planning and progress
We create development plans for each company’s projects, document requirements, and support development team formation and vendor negotiations.
We also review actual progress and provide support to keep development projects running smoothly.
Around three days a week
1–3 people
Tech Lead
Support in-house development as your development team lead
We join your development team as your tech lead and work alongside you on design and development.
We share practical expertise and provide educational content, including seminars, so your employees can continue development independently after the project ends.
Embedded on site
Up to 5 people, depending on project scale
FDE
Advance your development project with our team embedded on site
EXDREAM’s development team works on site at your company, handling everything from planning and coding to deployment.
For companies without engineers, we serve as your dedicated development team.
For companies with an existing engineering team, we join forces and work together toward successful delivery.
Services, team size, engagement frequency, duration, and responsibilities can be flexibly tailored to each project.
START A PROJECT
AI agents
Discuss development and deployment
Tell us about your challenges and goals for AI agent development.We support you through consulting, in-house development support, and FDE.